Increase your online revenue and customers satisfaction
You are a company of any size, you can benefit from a fully featured call center in record time. SKY-click is 100% web based which means NO implementation costs.
SKY-click is an easy to use Skype Video, Instant Messaging and VOIP call centre, ideal to turn your e-commerce into a true human experience. Web surfers can reach available sales agents with a simple click of a button benefiting from the power of Video and Voice communications.
Thanks to SKY-click segmentation features, you can associate products or services to specific Sales representatives who will always know customers interests before taking a call. This is a guarantee to maximise your customers satisfaction and conversion rate.
Customers are never lost, even when the Call Centre is closed. They can still leave a message or a call back request.
SKY-click provides many reports & analytics on Call Volume, patterns and conversion rate. SKY-click initial solution is already compatible with SalesForce.com and can be interfaced with any other CRM tools thanks to our free APIs. Get the power of SKY-click without changing your current management tools!