Manage & monitor the call activity of your business better

How many calls never reach the right department or people within a company? What does that mean in terms of lost business, leads, customer or partner frustration? How are incoming calls managed within companies (outside the call centre)? How is information linked with ERP or CRM systems?

SKY-click offers a solution to manage company, department & collaborator incoming and outgoing calls with NO implementation costs, because everything is already available: Skype, a PC, an Internet connexion. SKY-click can help you monitor all your company's incoming and outgoing calls and provide you with pertinent analytics.

The solution is very simple to use: you set up your company's departments and associate people to the relevant one. The system will then automatically distribute the calls to the right operator and your co-workers will be able to call anyone outside the company via Skype or SkypeOut.

With SKY-click you can manage & monitor the call activity of your business better and thanks to its integration with CRM tools, make sure your knowledge remains in-house and is shared with everyone.